Tuesday, June 16, 2009

New police non-emergency number

I've had this from e-cops:

"From Monday 15th June 2009 (Today), the non-emergency telephone number for
Cambridgeshire Constabulary is changing. The new number is

0345 456 456 4.

Please save this in your address books for future reference. The old
number, 0845 456 456 4, will continue to operate alongside the new number
until April 2011.

The move will allow people with call packages which provide free local
calls to benefit as 0345 numbers are classed as local calls.

Remember - in an emergency, always dial 999. You should dial 999 if lives
are in danger or if there is serious risk of injury, if a serious crime is
happening or if a criminal is still at the scene. In all other cases, and
for general enquiries, please call us on 0345 456 456 4."

I guess this is part of the backlash against 0845 numbers being used in public services. These calls can be expensive, particularly from mobile phones, and sometimes involve revenue sharing where the party being called actually receives some of the call revenue. An 0345 number should be better from a call cost point of view - but what would have been wrong with an 01223 number...

No comments: